Field Service Engineer
Trumbull, Connecticut
Trumbull, Connecticut
Job Responsibilities
Description:WHO WE ARE
Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering.
WHAT WE'RE DOING
At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world.
THE WORK
The GCMS FSE Generalist provides high-level support to the Field Service Engineering group based in Trumbull, CT. Job duties include investigating and resolving technical inquiries, addressing customer engineering requests, and reviewing technical manuals to support the Sikorsky commercial fleet. The candidate must be a customer service-oriented individual with excellent interpersonal and communication skills. The candidate will promote the safe and efficient operation of fielded commercial helicopters by providing expert-level technical advice and assistance to their owners and operators.
The position requires extensive hands-on experience in troubleshooting and maintenance of Sikorsky’s commercial products. Candidate must be highly skilled in the interpretation of technical publications, engineering drawings, specifications and other technical data. They must also be able to provide technical support and insight to internal Sikorsky functions such as Product Safety, Programs, Material, Quality, Analytics & Technology and others as required. The successful candidate will interface with functional engineering routinely and be able to make sound decisions within a risk management framework to support the demanding needs of Sikorsky helicopter operators.
The optimal candidate will have a demonstrated working knowledge of helicopter operation and design with a deep understanding of root cause / corrective action determination. In addition, the candidate must be trained and comply with ITAR/EAR export regulations as they relate to Sikorsky policy on distribution of technical data and services. The candidate should have an FAA A&P license or equivalent demonstrated Rotary/Sikorsky work experience in field maintenance. Degreed engineers with relevant experience may also apply.
WHY JOIN US
Opportunity for Impact: Join a team that is at the forefront of innovation in the aerospace and defense industry and make a significant impact on the success of our organization.
Professional Development: Take advantage of unparalleled opportunities for growth and advancement within Lockheed Martin, with access to world-class training and development programs.
Collaborative Culture: Work alongside some of the brightest minds in the industry who share your passion for excellence and who are committed to supporting each other's success.
Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and paid time off, as well as competitive salary offerings.
Cutting-Edge Technology: Be part of a dynamic and forward-thinking work environment where you will have the opportunity to work with the latest technology and contribute to groundbreaking projects that are shaping the future of aerospace and defense.
Basic Qualifications:
-Have 10+ years of total experience working with both the S-92, S-76, and/or S-70/H60 platforms, with 5+ years of experience in an aviation aftermarket technical support role
-Have experience working directly with and/or for Sikorsky customers
-Bachelors degree of an accredited college in a technical discipline
Desired Skills:
-Possess high level IT system experience including but not limited to the Microsoft365 suite
-Work well both independently and in a team environment
-Have a strong ability to troubleshoot and diagnose complex technical problems
-Thrive in high pressure environments where timing is important
-Be familiar with internal Sikorsky engineering systems and processes
-Have expertise with aircraft maintenance manuals, drawings, and flight operations
-Be an authorized ITC jurisdiction and classification (J/C) reviewer
Clearance Level: None
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: Non- standard 40 hour work week as assigned by leader
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: RMS
Relocation Available: Possible
Career Area: Product Support
Type: Full-Time
Shift: First
About
At Lockheed Martin, we apply our passion for purposeful innovation to keep people safe and solve the world's most complex challenges.
Pioneering Defense Technology: From aerospace to outer space to cyber space, you can innovate mission solutions alongside the best minds in the business.
United By Culture: Excellence, integrity, and collaboration define us. We accelerate change and embrace one another’s perspectives to win for our customers.
Real Impact, Real Growth: Grow your career and skills for life. Our wide array of opportunities and technology-driven learning programs enable your development and agility.
Your Health, Your Wealth, Your Life: Competitive pay, comprehensive benefits and flexible schedules designed so you thrive — at work and beyond.
Empowered to Be Your Best: Use your strengths to make a difference in the lives of one another, our customers, our communities, and our planet.
Here, the possibilities are endless because we offer:
- Flexible Schedules, dependent on role
- Levels: Student, Entry, Mid, Senior, Management
- Locations: Nationwide & OCONUS Positions
Qualifications
See what it takes to be a successful Lockheed Martin employee.
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Collaborative
There is no innovation without imagination. You bring new, different and exciting ideas to the table every day. You are committed to the success of your team.
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Curious
The ability to explore and drive new ideas. You think innovatively to come up with creative solutions to complex challenges.
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Goal-oriented
From planning and organizing to decision making, goal orientation produces impactful results. You set goals and strive to make things happen quickly and efficiently.
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Proactive
The ability to anticipate, plan and prepare for what lies ahead. You act rather than react to potential situations.
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Problem Solver
You work to tackle tough problems with complex solutions.
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Strategic
You observe, reflect and analyze processes to make more informed decisions.
Quote
“Before I came to Lockheed Martin, I never thought I’d get these opportunities. The benefits available and the company’s value culture make it an incredibly supportive place to work, and I’m grateful to work somewhere that wants me to succeed. I hope to have a long career here making an impact, and I know I’ll be supported in doing that every step of the way.”
Ryan J., Enterprise Operations
Benefits
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Healthcare
Medical, Dental and Vision coverage is available for employees who opt-in.
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401(k)/Retirement Plans
Our 401(k) plan features generous matching and company contributions.
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Professional Development
We support our employees through mentoring, internal & external educational programs, networking, skills enhancement and career-building programs.
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Maternity and Paternity Leave
Our generous parental leave policies support your journey into parenthood. When you return to work, our facilities offer mother's rooms to support your transition and work/life balance.
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Paid Time Off
We offer PTO, paid holidays and paid time off for jury duty and military obligations.
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Flex-time
Depending on the position, we offer flexible work schedules.