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Working at Lockheed Martin

Customer Support Center U2 Field Service -Level 4

Palmdale, California

Palmdale, California

Job Responsibilities

Job ID: 692727BR Date posted: May. 13, 2025
Description:What You Will Be Doing:

As a Field Service Sales Support Engineer Staff supporting the U-2 Program, your primary duties are to support the Customer Support Center (CSC), manage the Field Incident Report process, manage communication between all field locations and engineering, provide reports and data for aircraft parts. As a key liaison to the field, you will be responsible for providing statistics and reliability data, assign appropriate engineering and provide notifications of new 107 requests, assist with developing 107 dispositions, analyze trends, and develop submittals for tech manual reviews and changes.
Additional duties are required to perform as the U-2 aircraft trainer. You will develop U-2 aircraft training materials and execute delivery to onsite at customer locations around the world. You will participate in hardware integration activities for new products to develop effective training and field support solutions, support product integration, modifications and performance/reliability enhancements to product in accordance with specific customer specifications. Your role establishes and directs a training system and/or conducts classroom and practical instruction to provide technical knowledge for the maintenance, repair, and operation of systems, according to established procedures.

What’s In It For You:
From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security. Learn more about Lockheed Martin’s comprehensive benefits package here.
Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus - if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.
Basic Qualifications:
• Minimum seven years aircraft experience
• Experience with aircraft systems troubleshooting
• Experience with power-on operational checks
• Interpret tech data/ Familiarity with Technical Manuals.
• Will work with and lead teams
• Strong Computer Skills including MS Office Applications
• Candidate must have final Secret clearance.
Desired Skills:
• U-2 avionics/electrical
• U-2 Electronic Warfare system and data link,
• U-2 Airframe
• Fiber optics repair,
• Time domain reflectometer,
• Network analyzer,
• Blue print reading,
• AF Forms 781
• Read and interpret wiring diagrams
• Informal OJT provider
• Strong interpersonal and communication (both verbal and written) skills and the ability to effectively work within a workforce.
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, Washington or Washington DC is $99,700 - $175,835. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $114,700 - $198,720. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: AERONAUTICS COMPANY
Relocation Available: Possible
Career Area: Product Support
Type: Full-Time
Shift: First
Apply Now

About

At Lockheed Martin, we apply our passion for purposeful innovation to keep people safe and solve the world's most complex challenges.

Pioneering Defense Technology: From aerospace to outer space to cyber space, you can innovate mission solutions alongside the best minds in the business.

United By Culture: Excellence, integrity, and collaboration define us. We accelerate change and embrace one another’s perspectives to win for our customers.

Real Impact, Real Growth: Grow your career and skills for life. Our wide array of opportunities and technology-driven learning programs enable your development and agility.

Your Health, Your Wealth, Your Life: Competitive pay, comprehensive benefits and flexible schedules designed so you thrive — at work and beyond.

Empowered to Be Your Best: Use your strengths to make a difference in the lives of one another, our customers, our communities, and our planet.

Here, the possibilities are endless because we offer:

  • Flexible Schedules, dependent on role
  • Levels: Student, Entry, Mid, Senior, Management
  • Locations: Nationwide & OCONUS Positions

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Qualifications

See what it takes to be a successful Lockheed Martin employee.

  • Collaborative

    There is no innovation without imagination. You bring new, different and exciting ideas to the table every day. You are committed to the success of your team.

  • Curious

    The ability to explore and drive new ideas. You think innovatively to come up with creative solutions to complex challenges.

  • Goal-oriented

    From planning and organizing to decision making, goal orientation produces impactful results. You set goals and strive to make things happen quickly and efficiently.

  • Proactive

    The ability to anticipate, plan and prepare for what lies ahead. You act rather than react to potential situations.

  • Problem Solver

    You work to tackle tough problems with complex solutions.

  • Strategic

    You observe, reflect and analyze processes to make more informed decisions.

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Quote

“Before I came to Lockheed Martin, I never thought I’d get these opportunities. The benefits available and the company’s value culture make it an incredibly supportive place to work, and I’m grateful to work somewhere that wants me to succeed. I hope to have a long career here making an impact, and I know I’ll be supported in doing that every step of the way.”

Ryan J., Enterprise Operations

Benefits

  • Healthcare

    Medical, Dental and Vision coverage is available for employees who opt-in.

  • 401(k)/Retirement Plans

    Our 401(k) plan features generous matching and company contributions.

  • Professional Development

    We support our employees through mentoring, internal & external educational programs, networking, skills enhancement and career-building programs.

  • Maternity and Paternity Leave

    Our generous parental leave policies support your journey into parenthood. When you return to work, our facilities offer mother's rooms to support your transition and work/life balance.

  • Paid Time Off

    We offer PTO, paid holidays and paid time off for jury duty and military obligations.

  • Flex-time

    Depending on the position, we offer flexible work schedules.

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