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Quality Program Manager / Orlando, FL

Apply Now Job ID: 480646BR Date posted: Apr. 23, 2019 City: Orlando State: Florida
Description:This position is for a Quality Program Manager to manage the Quality Program implementation and successful execution for the Global Training Services (GTS) Programs which includes UKMFTS and BWC. The selected individual will be responsible for all aspects of Business Performance across the entire program’s life-cycle including proposals, contract review, start-up, development, transition to production, production and life time support. It will require an in-depth understanding of the Business Performance and Quality Program Manager tasks as they pertain to hardware, software, systems and suppliers/subcontractors, inspections and customer support. Must have overall knowledge of quality standards (e.g. ISO, AS9100, CMMI, etc.). The QPM’s responsibilities include, but are not limited to:
• Proficient in the company policy/command media to help the program’s understanding and close any process gaps.
• Partner with sub Market Segment Director as the Quality Lead for design, development, production and mobilization phases of Global Training Services. Develop interactive relationship to manage Business Performance expectations.
• Perform a detailed Contract review and flow down contract QA requirements to QA team.
• Define Business Performance staffing needs, allocate GRID staffing requests by quality skillsets needed (e.g. Hardware Quality Engineering, Software Quality Engineering, etc.) Coordinate resource allocation with the Business Performance Functional Managers.
• Work with CAMs to establish Business Performance budgets and cost commitments. Ensure cost commitments are met and financial responsibilities are performed.
• Serve as a member in sub Market Segment Risk and Opportunity Review Boards. Nominate risks and opportunities and enter into the program’s ROADs tool.
• Ensure implementation of a Quality Assurance Plans (QAP), are documented and current, effectively implemented.
• Schedule and ensure assessments of program (e.g. Quality Audits, QHSC, etc.)
• Have the proven ability to understand & recommend influential program metrics & drive their implementation. Identify adverse trends.
• Attend independent program review outbrief (e.g. INAR, PAR) to gain visibility & understand identified risks, drive Action Item closure and drive RTG plans.
• Review of the Director’s Programs PMM and individual program 5-blockers prior to and after publication to provide recommendations. Obtain consensus with Quality Program Team (QPT) and understand differences with QHSC.
• Actively participate in the Market Segments Business Rhythm (including weekly greenbook meetings, CCBs, monthly director PMRs and Director staff meetings), prepare and align the programs monthly Quality Health Score Card (QHSC).
• Have the ability to articulate the customer's requirements, concerns, and expectations to the program team. Maintain the DCMA/Customer QA relationship (i.e. Quality IPT, DCMA Leadership, DCMA council, etc.).
• Establish and maintain effective Quality Program Team (QPT) Business rhythm, discuss staffing, successes, and challenges.
• Plan and execute Enterprise Excellence activities (PEPs, Metrics, Financials). Ensure PMP/Program Plans are updated and maintained.
• Schedule and organize customer product acceptance events (DCMA, PEO-Stri, etc.).
Basic Qualifications:
• Excellent communication/written skills
• Proven ability to drive results
• Ability to work effectively with various layers of management
• AS9100 QMS knowledge
• Must have the ability to obtain a secret clearance
• Use of MS Office (Word, Excel, PowerPoint)
• Understanding of System, Software, and Hardware Engineering processes
• Understanding of Earned Value Management (EVM)
• Ability and willingness to travel as needed to execute duties and responsibilities
• Must be self-directed and have a demonstrated history of strong performance
• Experience Supporting Multi Programs/Functions and Proven Ability to multi-task to address concurrent Program Priorities
Desired Skills:
• Experience Working military Contracts (DoD, MoD, etc.)
• Complete Program Lifecycle - Experience on Development and Sustainment programs
• Experience in Support of Large, Complex Development Programs
• Experience Supporting Multiple Development and/or Operating Sites
• Experience Supporting Major Proposal or Campaigns or Proposal Training
Trained and Certified Control Account Manager (CAM) or Active EVMS CAM Certification
• Formal Program Management Training or Experience (Domestic and/or International)
• Well-versed in Program Management Tools and Reports (e.g. 5-bllockers/EPRS (PMM))
• Risk and Opportunity Training/Experience
• LSS Belt Certification and Active LSS Practitioner
• ISO9001/AS9100/CMMI Certified Auditor
• Performed Major Subcontract Evaluations/Qualification (e.g. RBAT)
• INAR/BR/PAR Program Representative and/or Panel Member
• Point of Contact/ Primary Interface for Complex Customer Relations
• SW/HW/Systems Engineering Experience
• Experience Leading teams and mentoring other employees
• Active Corrective Action Board and/or DCMA Council Member
• Experience Practicing Advanced Root Cause Analysis Techniques (e.g. Reality Charting, Diagnosing Unwanted Outcomes (DUO))
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They’re dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.

As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
Experience Level: Experienced Professional Business Unit: ESS6500 RMS Relocation Available: Possible Career Area: QA/Test and Inspection Clearance Level: Secret Type: Full-Time Virtual Location: no Work Schedule: TEMPO: 9X80A - Standard Fri to Fri (Flex & Rigid) Shift: First Apply Now

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