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Network Analyst

Apply Now Job ID: 512458BR Date posted: Dec. 06, 2019 City: Orlando State: Florida
Description:This Lockheed Martin (LM) Corporate Technical Operations (CTO) position is for a System Integration Analyst supporting the Orlando Corporate Technical Assistance Center (CTAC) Network Operations Center (NOC) in Orlando, Florida. This CTO position will support the Corporate Technical Assistance Center (CTAC) network and other business areas. CTAC is the Lockheed Martin corporate-wide network that enables real-time development and demonstration of advanced, integrated technology concepts and solutions, both classified and unclassified.
This professional will ensure that the Lockheed Martin networks and IT systems are managed, controlled, and updated in a manner consistent with both Lockheed Martin and DoD policies and procedures. This includes routine updates, major upgrades and on-going maintenance and support of the Cisco Call Center management and administration.

All work must be performed on-site, including some off-shift hours, weekends and occasional travel. The position also supports a 24 X 7 weekly on-call rotation schedule.

Must be able to lift 35 lbs.

Position responsibilities include but are not limited to:
Sustainment of the Corporate Technical Assistance Center (CTAC)

Serving as a Network Cisco Call Center manager Administrator on the CTAC Service Delivery team.

Generating system documentation supporting Cisco Call management: Diagrams, Details, and specification.

Troubleshooting both LM and industry partner designated program equipment and supporting network equipment.

Working with customers and internal personnel to manage related IT projects and provide customer service and technical support.

Providing tiered troubleshooting within the scope of a Problem Management and Network Management System.

Assisting with maintaining CTAC and 3rd party Network and Configurations and Infrastructure Topology.

Updating Maintenance procedures for CTAC.

Performing Adds, moves, and changes on the CTAC network environment.

Updating SOIs for CTAC environment.

Configuring and maintaining the Cisco Call Center manager system.

Limited travel required

The position requires a active DoD Final Transferable Top-Secret security clearance, last periodic review (PR) must be within the last 6 years.

Must be able to attain and maintain Special Access Program (SAP) access.
Basic Qualifications:
Cisco Call Center Management Experience

Top-Secret security clearance, last periodic review (PR) must be within the last 6 years. US Citizenship is required for this facility

Must be able to attain and maintain Special Access Program (SAP) access.

Active DoD 8570 IAT Level III certifications (i.e. CASP, CISSP or equivalent)

Knowledge of networking concepts
Networking experience
Cisco Network experience
Desired Skills:
CCNA Voice Certification
Cisco VoIP experience
Cisco Teleconferencing Systems
Firewall Experience
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They’re dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.

As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
Experience Level: Experienced Professional Business Unit: ESS2100 ENTERPRISE BUSINESS SERVICES Relocation Available: Possible Career Area: Information Technology Clearance Level: Top Secret with an investigation within 6 years Type: Full-Time Virtual Location: no Work Schedule: FLEX9x80A-Friday off in 2nd week w/flex hrs/day Shift: First Apply Now

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