Emergency Dispatcher
Fort Worth, Texas
Fort Worth, Texas
Job Responsibilities
Description:Description
Monitor and operate a public safety answering point including emergent and non-emergent calls for service.
Disseminate and receive information to/from first responders in the field, providing situational awareness during emergency calls. While maintaining the constant status of field units and updating dispatch information.
Administers routine and emergency call assignments and operations per established guidelines.
Track departmental data and prepare/maintain respective reports as necessary.
Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift.
Responsible for generating applicable reports and checking for accuracy.
Ability to work a rotating shift schedule, including nights, weekends and holidays.
Work overtime as required.
Provide exceptional customer service to all customers, both internal and external.
Maintain a working knowledge and or use of continually evolving equipment and applications.
Maintain a professional, courteous demeanor with callers, network providers and any other individual who may contact the Communication Center.
Maintain all department-required certifications.
Basic Qualifications:
Successful completion of high school diploma or GED.
Three years of customer contact experience or one year of experience receiving, processing or dispatching calls in a radio dispatch or call center.
Experience with Microsoft Office products.
Experience with dispatching equipment, radios, computer-aided dispatch, etc.
Desired Skills:
Work with other departments to ensure a team-oriented environment is maintained.
Support and uphold established corporation and departmental policies, procedures, objectives, quality improvement, and safety standards.
Maintain performance levels consistent with departmental standards.
Maintain positive behaviors, approaches, attitude and commitment to interpersonal service toward customers, visitors, and coworkers.
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: Rotating 40 hour week as assigned by leader
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
By bringing together people that use their passion for purposeful innovation, at Lockheed Martin we keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel development and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work.
At Lockheed Martin, we place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture that you align with, you’re invited to apply for this role. Or, if you are unsure whether your past experience aligns with the job requirements, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Hourly/Non-Exempt
Business Unit: AERONAUTICS COMPANY
Relocation Available: No
Career Area: Security
Type: Full-Time
Shift: Multiple shifts available
About
At Lockheed Martin, we apply our passion for purposeful innovation to keep people safe and solve the world's most complex challenges.
Mission-Focused Innovation: From aerospace to outer space to cyber space, you can solve the world's most complex challenges for our customers.
Foundational Values: Our culture of performance excellence, ethics, teamwork and inclusion is embedded in everything we do.
Diverse Career Opportunities with Meaningful Work: Grow your career and skills for life. Our technology-driven learning platforms and programs enable your development and agility.
Your Health, Your Wealth, Your Life: Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work.
Empowered to Be Your Best: Use your strengths to make a difference in the lives of one another, our customers, our communities and our planet.
Commitment to Sustainability: We foster innovation, integrity and security to preserve the environment, strengthen diverse communities and propel growth.
Here, the possibilities are endless because we offer:
- Flexible Schedules, dependent on role
- Levels: Student, Entry, Mid, Senior, Management
- Locations: Nationwide & OCONUS Positions
Qualifications
See what it takes to be a successful Lockheed Martin employee.
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Collaborative
There is no innovation without imagination. You bring new, different and exciting ideas to the table every day. You are committed to the success of your team.
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Curious
The ability to explore and drive new ideas. You think innovatively to come up with creative solutions to complex challenges.
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Goal-oriented
From planning and organizing to decision making, goal orientation produces impactful results. You set goals and strive to make things happen quickly and efficiently.
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Proactive
The ability to anticipate, plan and prepare for what lies ahead. You act rather than react to potential situations.
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Problem Solver
You work to tackle tough problems with complex solutions.
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Strategic
You observe, reflect and analyze processes to make more informed decisions.
Quote
“Before I came to Lockheed Martin, I never thought I’d get these opportunities. The benefits available and the company’s value culture make it an incredibly supportive place to work, and I’m grateful to work somewhere that wants me to succeed. I hope to have a long career here making an impact, and I know I’ll be supported in doing that every step of the way.”
Ryan J., Enterprise Operations
Benefits
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Healthcare
Medical, Dental and Vision coverage is available for employees who opt-in.
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401(k)/Retirement Plans
Our 401(k) plan features generous matching and company contributions.
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Professional Development
We support our employees through mentoring, internal & external educational programs, networking, skills enhancement and career-building programs.
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Maternity and Paternity Leave
Our generous parental leave policies support your journey into parenthood. When you return to work, our facilities offer mother's rooms to support your transition and work/life balance.
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Paid Time Off
We offer PTO, paid holidays and paid time off for jury duty and military obligations.
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Flex-time
Depending on the position, we offer flexible work schedules.
Together, Let's Change The World For The Better.
From green energy to aerospace, there are so many ways you can make a difference with us.
Applying at Lockheed Martin
We’re thrilled that you are interested in joining the team at Lockheed Martin! Since applying for a job can be a bit of a mystery at times, we wanted to let you know exactly what to expect during the process with Lockheed Martin.
Overview: Lockheed Martin Aeronautics
Lockheed Martin Aeronautics Company, home of the world renowned Skunk Works®, turns visionary aircraft into reality and is known for building the finest military aircraft in the world.
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Teamwork at Lockheed Martin
At Lockheed Martin, our core values at the heart of everything we do: Do what’s right, respect others, and perform with excellence. That’s the reason why our teams are able to solve tough challenges and push the boundaries of technology.
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Living our Company Values Amid COVID-19
Throughout the COVID-19 pandemic, our employees have lived the company’s core values of doing what’s right, respecting others, and performing with excellence.
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Fort Worth — Texas
What should you and your team members do after work? Find the best places to hang out around the city.
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