IT System Analyst, Staff
Denver, Colorado & Additional Locations
Denver, Colorado; Sunnyvale, California
Job Responsibilities
Description:The FORCE Coordinator will serve as a liaison between the Space team and the FORCE team, ensuring effective communication and coordination of IT services and projects. The coordinator will be responsible for managing demand reviews, new capability reviews, and stakeholder engagement, as well as collaborating with various teams to ensure seamless delivery of IT services.
Key Responsibilities:
1. Demand Reviews: Work with the FORCE account team to review and understand demands submitted by Space users. Collaborate with the submitting party to identify enterprise options and provide alternatives. Prioritize demands with the appropriate FORCE team(s).
2. New Capability Reviews: Review new capabilities submitted by Space or other Business Areas (BAs) and provide input to the FORCE team. Collaborate with other BA Coordinators or Space representatives to gather input and respond to Confluence page requests.
3. Stakeholder Engagement: Engage with stakeholders, including Space users, to understand their needs and provide updates on FORCE services and projects.
4. Meeting Management: Attend and participate in various meetings, including:
Demand Review meetings
New Capability Review meetings
FORCE Stakeholder meetings
IT Solutions Review Board meetings
CAB weekly meetings
Legacy Products EOL meetings
5. Collaboration: Work closely with various teams, including:
FORCE account team
Space users
Other BA Coordinators
IT Ops teams
HPC teams
6. Communication: Ensure effective communication between the Space team and the FORCE team, including:
Providing updates on demand reviews and new capability reviews
Notifying stakeholders of changes or updates to FORCE services
Escalating issues or concerns to the appropriate teams
7. Process Improvement: Identify areas for process improvement and collaborate with the FORCE team to implement changes.
Basic Qualifications:
Bachelor's degree or equivalent experience.
10+ years experience in IT, preferably in
infrastructure and operations role with customer
service experience.
Knowledge of and experience with IT solutions
and IT resource personnel.
Understanding of and experience with
Infrastructure, including networking, servers and
storage, and End User support
Desired Skills:
Technical experience in HPC, cloud services like AWS, server and storage management, core IT infrastructure services
Excellent communication and collaboration skills
Ability to work in a fast-paced environment with multiple priorities
Strong analytical and problem-solving skills
Familiarity with IT service management principles and practices
Experience working with diverse stakeholders, including technical and non-technical teams
Clearance Level: None
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Full-time Remote Telework: The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office/job site. Employees may travel to a Lockheed Martin office for periodic meetings.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $109,200 - $189,290. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $95,000 - $167,440. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: ENTERPRISE BUSINESS SERVICES
Relocation Available: Possible
Career Area: Information Technology
Type: Full-Time
Shift: First
About
At Lockheed Martin, we apply our passion for purposeful innovation to keep people safe and solve the world's most complex challenges.
Pioneering Defense Technology: From aerospace to outer space to cyber space, you can innovate mission solutions alongside the best minds in the business.
United By Culture: Excellence, integrity, and collaboration define us. We accelerate change and embrace one another’s perspectives to win for our customers.
Real Impact, Real Growth: Grow your career and skills for life. Our wide array of opportunities and technology-driven learning programs enable your development and agility.
Your Health, Your Wealth, Your Life: Competitive pay, comprehensive benefits and flexible schedules designed so you thrive — at work and beyond.
Empowered to Be Your Best: Use your strengths to make a difference in the lives of one another, our customers, our communities, and our planet.
Here, the possibilities are endless because we offer:
- Flexible Schedules, dependent on role
- Levels: Student, Entry, Mid, Senior, Management
- Locations: Nationwide & OCONUS Positions
Qualifications
See what it takes to be a successful Lockheed Martin employee.
-
Collaborative
There is no innovation without imagination. You bring new, different and exciting ideas to the table every day. You are committed to the success of your team.
-
Curious
The ability to explore and drive new ideas. You think innovatively to come up with creative solutions to complex challenges.
-
Goal-oriented
From planning and organizing to decision making, goal orientation produces impactful results. You set goals and strive to make things happen quickly and efficiently.
-
Proactive
The ability to anticipate, plan and prepare for what lies ahead. You act rather than react to potential situations.
-
Problem Solver
You work to tackle tough problems with complex solutions.
-
Strategic
You observe, reflect and analyze processes to make more informed decisions.
Quote
“Before I came to Lockheed Martin, I never thought I’d get these opportunities. The benefits available and the company’s value culture make it an incredibly supportive place to work, and I’m grateful to work somewhere that wants me to succeed. I hope to have a long career here making an impact, and I know I’ll be supported in doing that every step of the way.”
Ryan J., Enterprise Operations
Benefits
-
Healthcare
Medical, Dental and Vision coverage is available for employees who opt-in.
-
401(k)/Retirement Plans
Our 401(k) plan features generous matching and company contributions.
-
Professional Development
We support our employees through mentoring, internal & external educational programs, networking, skills enhancement and career-building programs.
-
Maternity and Paternity Leave
Our generous parental leave policies support your journey into parenthood. When you return to work, our facilities offer mother's rooms to support your transition and work/life balance.
-
Paid Time Off
We offer PTO, paid holidays and paid time off for jury duty and military obligations.
-
Flex-time
Depending on the position, we offer flexible work schedules.