Global Medical Services, Sr. Manager - Business Operations
Arlington, Virginia & Additional Locations
Arlington, Virginia; Bethesda, Maryland; Denver, Colorado; Fort Smith, Arkansas; King of Prussia, Pennsylvania; Littleton, Colorado; Orlando, Florida; Owego, New York; Sunnyvale, California
Job Responsibilities
Description:This role oversees vendor contracts covering the Lockheed Martin Wellness Centers at more than 25 locations across the United States, additional contracts related to provision of medical services to the Lockheed Martin population in addition to day-to-day management of the Global Medical Services business plan. This role works closely within the GMS team, with larger LM stakeholders and external vendors and customers to ensure the highest quality business operations are delivered domestically and abroad as appropriate.
The ideal candidate will possess superb flexibility in work environments, leadership skills, great business sense, strong communication skills, and will be comfortable working independently and as part of a team. In-depth knowledge of healthcare business operations, corporate medicine, worker’s compensation and financial management preferable. A solid understanding of basic medical language is necessary. This individual must be able to foster an environment of collaboration across multiple disciplines and businesses.
The following are expected:
• Works with Director – Chief Medical Officer - Global Medical Services and contracted medical vendor to develop strategic plan, manage internal site issues, identify process improvement opportunities and present resolutions and recommendations
• Has direct management responsibilities for contracted medical group invoice reviews, approvals and general day-to-day contract management
• Works with the Finance org to develop the GMS annual budget. Assures that GMS operations align with budgetary expectations
• Works with Finance and Global Supply Chain Organization to develop and maintain Purchase Requests and Purchase Orders to sufficiently maintain vendor contracts and invoices
• Consults with contracted leadership and the Global Medical Services Manager to manage daily operations, workflow, staffing, challenges, encountered with the medical vendor/s to ensure efficient, effective Wellness Center and contract performance
• Supports the Global Medical Services Manager with incident reports and complaint resolution, as needed
• Communicates and coordinates corporate messages and ensures implementation of policies and procedures are followed
• Supports creation and maintenance of performance dashboard for GMS operations
• Supports GMS relationship between local safety professionals and contracted employees
• Provides Federal Drug Administration (FDA) recalls, screening, and announcements to appropriate staff
• Participates in the development of new programs that support the organization's goals, objectives and innovative engagement strategies
• Tracking, calibrations, replacements, and donations of medical equipment
• Manages annual renewal for clinician malpractice insurance.
• Ensures appropriate implementation of Occupational Safety and Health (OSHA) regulatory guidelines for Workers Compensation into Wellness Center operations
• Supports IT and Common Systems to monitor, maintain and improve relevant software products that support GMS Wellness Centers and GMS Command and Control
Basic Qualifications:
• Bachelor’s degree or equivalent work experience required
• 5-10 years program ownership, management and/or leadership experience
• Experience managing multiple locations, across several regions and/or states
• Proficient in budget and expense management
• Understanding of health care regulatory and licensing policies and procedures
• Experience accessing public center of excellence databases to gain collaborative information (i.e Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), Association for Professionals in Infection Control and Epidemiology (APIC) or other industry standards for Infection Prevention practices)
• Ability to manage staffing based on objective scheduling & volume analysis
• Skilled in communicating across all levels of staff (from executives to individual contributors) and external vendors/customers
Desired Skills:
• Master’s level degree or related certification in healthcare management
• Excellent computer skills (Internet software, spreadsheet, word processing etc.)
• LM Systems Knowledge including; IMS, MyTimeCard, Enablon, OHM and the Pandemic Management Tool, Medical Exam Scheduler
• Demonstrated problem-solving and workflow management skills
• Excellent Communication skills
• Ability to work in highly dynamic business environments
• Experience with onsite medical clinic operations and healthcare system management
• Knowledge and experience with Electronic Medical Records
• Previous experience with worker’s compensation and medical privacy
Clearance Level: None
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Full-time Remote Telework: The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office/job site. Employees may travel to a Lockheed Martin office for periodic meetings.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $143,600 - $248,975. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $124,900 - $220,225. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They’re dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
Experience Level: Experienced Professional
Business Unit: ENTERPRISE BUSINESS SERVICES
Relocation Available: Possible
Career Area: Environment Safety and Health
Type: Full-Time
Shift: First
About
At Lockheed Martin, we apply our passion for purposeful innovation to keep people safe and solve the world's most complex challenges.
Pioneering Defense Technology: From aerospace to outer space to cyber space, you can innovate mission solutions alongside the best minds in the business.
United By Culture: Excellence, integrity, and collaboration define us. We accelerate change and embrace one another’s perspectives to win for our customers.
Real Impact, Real Growth: Grow your career and skills for life. Our wide array of opportunities and technology-driven learning programs enable your development and agility.
Your Health, Your Wealth, Your Life: Competitive pay, comprehensive benefits and flexible schedules designed so you thrive — at work and beyond.
Empowered to Be Your Best: Use your strengths to make a difference in the lives of one another, our customers, our communities, and our planet.
Here, the possibilities are endless because we offer:
- Flexible Schedules, dependent on role
- Levels: Student, Entry, Mid, Senior, Management
- Locations: Nationwide & OCONUS Positions
Qualifications
See what it takes to be a successful Lockheed Martin employee.
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Collaborative
There is no innovation without imagination. You bring new, different and exciting ideas to the table every day. You are committed to the success of your team.
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Curious
The ability to explore and drive new ideas. You think innovatively to come up with creative solutions to complex challenges.
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Goal-oriented
From planning and organizing to decision making, goal orientation produces impactful results. You set goals and strive to make things happen quickly and efficiently.
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Proactive
The ability to anticipate, plan and prepare for what lies ahead. You act rather than react to potential situations.
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Problem Solver
You work to tackle tough problems with complex solutions.
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Strategic
You observe, reflect and analyze processes to make more informed decisions.
Quote
“Before I came to Lockheed Martin, I never thought I’d get these opportunities. The benefits available and the company’s value culture make it an incredibly supportive place to work, and I’m grateful to work somewhere that wants me to succeed. I hope to have a long career here making an impact, and I know I’ll be supported in doing that every step of the way.”
Ryan J., Enterprise Operations
Benefits
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Healthcare
Medical, Dental and Vision coverage is available for employees who opt-in.
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401(k)/Retirement Plans
Our 401(k) plan features generous matching and company contributions.
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Professional Development
We support our employees through mentoring, internal & external educational programs, networking, skills enhancement and career-building programs.
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Maternity and Paternity Leave
Our generous parental leave policies support your journey into parenthood. When you return to work, our facilities offer mother's rooms to support your transition and work/life balance.
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Paid Time Off
We offer PTO, paid holidays and paid time off for jury duty and military obligations.
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Flex-time
Depending on the position, we offer flexible work schedules.
